How to Become a New Residential Customer Again
| mitchflorida | 2018-Mar-viii 11:39 am [Price] Playing the Xfinity New Customer game.For those existing customers who are looking to qualify for a New Customer offer, let me say I called Xfinity a few times and they absolutely wouldn't give me a disbelieve for my programme that was going from $40 to $60 a month. I really only wanted their new customer bargain for $25 a month (less $5 a calendar month for autopay) for 25 Mbps. That'southward all I needed, and that'southward all I wanted. They refused to budge. Nope, it will be $fifty for the same 25 mbps because I am an existing customer. I cancelled and returned the equipment and the business relationship was closed. The next day I became eligible for the New Customer discounts. Then that is their new policy in Florida. No discounts until you close your business relationship and then wait i solar day and y'all are a new client again. |
| · actions · 2018-Mar-8 eleven:39 am · | |
| Dan_in_FL | 2018-Mar-8 xi:57 am [Price] Re: Playing the Xfinity New Customer game.Do you accept TV service as well, or just net? I take internet only, and when I chosen retentiveness their script basically said "tell internet only customers to go F themselves" |
| · actions · 2018-Mar-8 xi:57 am · | |
| | 2018-Mar-8 2:09 pm For those existing customers who are looking to qualify for a New Customer offer, allow me say I called Xfinity a few times and they absolutely wouldn't give me a disbelieve for my plan that was going from $40 to $60 a month. I actually merely wanted their new client deal for $25 a calendar month (less $v a calendar month for autopay) for 25 Mbps. That's all I needed, and that's all I wanted. They refused to budge. Nope, it volition be $50 for the aforementioned 25 mbps because I am an existing client. I cancelled and returned the equipment and the account was closed. The side by side twenty-four hours I became eligible for the New Client discounts. Then that is their new policy in Florida. No discounts until you lot shut your account and so wait 1 day and you are a new customer once more. It'due south not but Florida that does it. Xfinity doesn't like to requite out new customer pricing on Net only. They will give you a great deal on double play or meliorate. Cancelling service or putting it in someone else'south name is the game. |
| · actions · 2018-Mar-8 two:09 pm · | |
| Esther | 2018-Mar-eight 3:57 pm Unless you're on the West Declension, where there's more competition, they won't lower a price for a customer on whatever service. You can phone call in to say y'all've lost your job and want to become from a triple play to the cheapest Internet only, and the bill won't be lowered. The just way is to abolish and become a new customer. |
| · actions · 2018-Mar-eight 3:57 pm · | |
| | 2018-Mar-8 6:04 pm Is in that location any waiting time needed subsequently cancellation to be considered a new customer? I know other providers make you wait a month or two before you lot are eligible for promo pricing again at the accost with the business relationship under the same name. |
| · actions · 2018-Mar-viii 6:04 pm · | |
| | 2018-Mar-viii 6:55 pm Is in that location any waiting time needed later on cancellation to be considered a new customer? I know other providers brand you wait a calendar month or two before you are eligible for promo pricing once more at the address with the business relationship under the same proper noun. I know when cancelling and calling right back for new service in someone else's proper noun has no wait fourth dimension. When cancelling and putting service dorsum in your proper noun you might need to await for 24hrs. |
| · actions · 2018-Mar-8 vi:55 pm · | |
| ARRIS WBM760 Vonage VDV-21 | 2018-Mar-9 three:56 am I know other providers make you wait a month or ii before you are eligible for promo pricing again at the address with the account under the same proper name. On MY side of Michigan, Comcast requires i to be off a promo for ii months. Fifty-fifty then, the "deals" are dicey at best. Information technology depends upon the market area. Final twelvemonth, neighbors tried that "put account in someone else'due south name" fleck. Didn't piece of work. |
| · actions · 2018-Mar-9 3:56 am · | |
| | 2018-Mar-9 5:35 am Re: [Price] Playing the Xfinity New Customer game.That may be a Fla thing. I was new nigh 2 years ago, internet only 200/10 (my own equipment) Had a promo yr around $50 Afterwards 1 year jumped to standard price. Later on half dozen mos. I called and they gladly dropped me to $49.00 mo for what'south now chosen upward to 250 I'm in NJ |
| · deportment · 2018-Mar-9 5:35 am · | |
| kucharsk | 2018-Mar-ix 6:13 am E'er call and say you desire to cancel. The customer retention teams have a lot more breadth regarding pricing than the ordinary customer service reps practice. |
| · actions · 2018-Mar-nine six:13 am · | |
| Gunny123 1 edit | 2018-Mar-9 viii:23 am Every bit long as I abolish and return the equipment same day I should be able to go new customer pricing in my S/O name right? Question is about the modem existence unregistered with the account. Should be instantaneous to remove the modem from the account aye? I'm probably going to do this same song and dance as well soon. |
| · actions · 2018-Mar-ix 8:23 am · | |
| pooker314 | 2018-Mar-ix 11:40 am I was on calendar month to month cyberspace but for a while at $65 a month. For maybe a year or so after my original promo ended. I then randomly went on to Comcast's website to encounter if gig speeds were available in my area (no) but I also saw that the exact speed tier I was at was available for $50 a month for a two year contract. The small print said "new customers only" but the option to buy the speed tier was clickable then I did information technology. No issues. I'm now most three months into my new two year contract at $50 a month. I thought it was kind of bizarre, only I'm not complaining. |
| · actions · 2018-Mar-9 11:40 am · | |
| mitchflorida | 2018-Mar-9 ii:22 pm Retention teams just click on the computer and the estimator tells them what they can offer the customer. They accept very little discretion these days. I know that they did in the past, only not now. |
| · actions · 2018-Mar-9 2:22 pm · | |
| Netgear R7000 | 2018-Mar-10 7:17 am Re: [Price] Re: Playing the Xfinity New Customer game.Unless you're on the West Coast, where in that location'southward more competition, they won't lower a price for a customer on any service. You can call in to say you've lost your job and desire to go from a triple play to the cheapest Internet only, and the bill won't be lowered. The only style is to cancel and get a new client. At that place isn't much of whatever competition up here in rural Northwestern California, there certainly isn't here in Redwood Valley. Get outside the large cities in the Western US, and contest disappears. |
| · actions · 2018-Mar-10 vii:17 am · | |
| jm101  ·Callcentric ·AT&T FTTP ·AT&T Wireless Br..ARRIS BGW210-700 Ubiquiti UDM-Pro Ubiquiti UniFi UAP-Ac-PRO | 2018-Mar-x 12:49 pm Unless y'all're on the West Declension, where there's more competition, they won't lower a price for a customer on any service. Yous can call in to say yous've lost your job and desire to go from a triple play to the cheapest Cyberspace only, and the bill won't exist lowered. The only way is to cancel and become a new client. At that place isn't much of any competition upwards here in rural Northwestern California, there certainly isn't here in Redwood Valley. Go outside the large cities in the Western US, and competition disappears. I was talking about this with an AT&T tech who was at the bottom of our block this week splicing cobweb. Comcast is normally pretty skilful most switching us to another promotion merely that could be due to the fact that AT&T can currently offering us a max speed of 75 Mbps (most to be 1 Gbps). If Comcast was the only provider here, I think it'd be an entirely different story. |
| · actions · 2018-Mar-10 12:49 pm · | |
| | 2018-Mar-10 i:35 pm In southeast Michigan, WOW! has a strong presence. You tin can play WOW! and Comcast off each other. Example: "I know what y'all new client rate is, and your competitor is even cheaper, merely I will pay your new client rate to avoid the switching hassle ... or I cancel at present." If they attempt to slice the divergence and give y'all new customer plus $5-10, then reject that bull and again example: "Okay, I guess information technology is all-time to cancel and see you in two years when my contract with the other cable expires." Don't be a jerk. Only be unwavering and you tin negotiate. That is how real competition works. |
| · actions · 2018-Mar-10 1:35 pm · | |
| | 2018-Mar-10 two:05 pm Re: [Price] Playing the Xfinity New Client game.In my surface area AT&T is pushing real hard to beat Xfinity. They offered me 50Mbps internet with unlimited data and the U300 package for $xc.00 They are also willing to requite me $400 for signing upwardly. |
| · actions · 2018-Mar-x 2:05 pm · | |
| jm101 ·Callcentric·AT&T FTTP·AT&T Wireless Br..ARRIS BGW210-700 Ubiquiti UDM-Pro Ubiquiti UniFi UAP-Air-conditioning-PRO | 2018-Mar-10 2:56 pm They are likewise willing to give me $400 for signing upward. I hope that offer is still around when the fiber in our area gets lit upwards. I'd fifty-fifty be happy with $300 back. |
| · deportment · 2018-Mar-10 two:56 pm · | |
| | 2018-Mar-x 3:02 pm They are also willing to requite me $400 for signing up. Is there a required term? have you lot had their service locally recently enough to guess the quality? |
| · actions · 2018-Mar-ten 3:02 pm · | |
| | 2018-Mar-x iii:08 pm They are also willing to requite me $400 for signing up. Is there a required term? have you had their service locally recently enough to judge the quality? Price is a 1yr contract. I personally haven't had U-verse since 2007 and it was ok. Lot of people in my surface area have it but I never liked DSL or the fact I'm forced to utilize the supplied gateway. |
| · deportment · 2018-Mar-10 3:08 pm · | |
| | 2018-Mar-x 5:40 pm but I never liked DSL or the fact I'm forced to use the supplied gateway. so not exactly apples to apples, but temping all the same. |
| · actions · 2018-Mar-ten v:40 pm · | |
| | 2018-Mar-10 9:25 pm Kind of interesting. I think I asked Comcast the question before signing upwards and they said to be considered a new customer for promos, you had to not be a client within the last 60 or was it xc days. Never knew it was that fast. |
| · actions · 2018-Mar-10 ix:25 pm · | |
| Netgear R7000 two edits | 2018-Mar-11 4:52 am Re: [Price] Re: Playing the Xfinity New Customer game.Unless you're on the West Declension, where there'south more competition, they won't lower a price for a client on whatever service. You can call in to say yous've lost your task and want to get from a triple play to the cheapest Internet only, and the bill won't be lowered. The only way is to cancel and become a new customer. There isn't much of any competition upwards here in rural Northwestern California, in that location certainly isn't here in Redwood Valley. Go exterior the large cities in the Western United states, and competition disappears. I was talking about this with an AT&T tech who was at the lesser of our cake this week splicing fiber. Comcast is unremarkably pretty good about switching u.s.a. to another promotion just that could be due to the fact that AT&T can currently offer us a max speed of 75 Mbps (about to be i Gbps). If Comcast was the only provider here, I retrieve information technology'd be an entirely different story. AT&T can offer me a blazing 768 Kbps, perchance, pretty sad for 2018. With Comcast, we have Blast 150/10 (provisioned 180/12), nosotros're lucky, our county (Mendocino) is very underserved/unserved by broadband. Edit - Blast is the fastest speed available in our canton, from any company, the others aren't anywhere shut. Comcast, where they do have lines (Ukiah, Redwood Valley, Willits, Fort Bragg and some nearby littoral communities), is information technology for very fast speeds, and, sadly, they take total advantage of their position. |
| · actions · 2018-Mar-11 four:52 am · | |
| jm101 ·Callcentric·AT&T FTTP·AT&T Wireless Br..ARRIS BGW210-700 Ubiquiti UDM-Pro Ubiquiti UniFi UAP-Air-conditioning-PRO 1 edit | 2018-Mar-11 8:14 pm AT&T can offer me a blazing 768 Kbps, perchance, pretty sad for 2018. With Comcast, nosotros take Blast 150/10 (provisioned 180/12), we're lucky, our canton (Mendocino) is very underserved/unserved by broadband. Edit - Blast is the fastest speed available in our county, from whatsoever company, the others aren't anywhere shut. Comcast, where they do have lines (Ukiah, Redwood Valley, Willits, Fort Bragg and some nearby coastal communities), is it for very fast speeds, and, sadly, they take total reward of their position. You do have a faster upload speed than u.s.. Lol. Practice you bundle with Idiot box? 768 Kbps is a joke. |
| · actions · 2018-Mar-11 8:xiv pm · | |
| Netgear R7000 | 2018-Mar-12 two:35 am AT&T tin offer me a blazing 768 Kbps, possibly, pretty sad for 2018. With Comcast, we have Blast 150/10 (provisioned 180/12), we're lucky, our county (Mendocino) is very underserved/unserved by broadband. Edit - Blast is the fastest speed available in our county, from whatsoever company, the others aren't anywhere close. Comcast, where they practise have lines (Ukiah, Redwood Valley, Willits, Fort Bragg and some nearby coastal communities), is it for very fast speeds, and, sadly, they take full advantage of their position. You practise take a faster upload speed than us. Lol. Do you bundle with TV? 768 Kbps is a joke. Nosotros just take the most bones Goggle box package to go a discount on Blast, but we don't utilise the TV part, our main Tv is Directv and streaming. What is your guys' upload? I wish Comcast would catch up with the cellular companies, I accept seen upwardly to 55 Mbps hither on the upload with Verizon Wireless, though it varies a lot by fourth dimension of 24-hour interval, location, etc, Comcast'south upload may exist slow, but at least it's consistent 😁. |
| · actions · 2018-Mar-12 2:35 am · | |
| jm101 ·Callcentric·AT&T FTTP·AT&T Wireless Br..ARRIS BGW210-700 Ubiquiti UDM-Pro Ubiquiti UniFi UAP-Air-conditioning-PRO | 2018-Mar-12 iii:01 am AT&T can offering me a blazing 768 Kbps, maybe, pretty distressing for 2018. With Comcast, we accept Blast 150/10 (provisioned 180/12), we're lucky, our canton (Mendocino) is very underserved/unserved by broadband. Edit - Boom is the fastest speed available in our county, from whatsoever company, the others aren't anywhere close. Comcast, where they do have lines (Ukiah, Redwood Valley, Willits, Fort Bragg and some nearby coastal communities), is it for very fast speeds, and, sadly, they accept total advantage of their position. You practice have a faster upload speed than u.s.. Lol. Practise you lot bundle with TV? 768 Kbps is a joke. We just have the most basic TV package to get a discount on Blast, but we don't use the Tv part, our master TV is Directv and streaming. What is your guys' upload? I wish Comcast would catch up with the cellular companies, I take seen upwardly to 55 Mbps here on the upload with Verizon Wireless, though it varies a lot past time of 24-hour interval, location, etc, Comcast'south upload may exist slow, simply at least it's consistent ðŸ˜. Oh. We have the triple play as we notwithstanding similar traditional TV and employ our domicile phone. Our upload speed is v Mbps but provisioned ~vi Mbps. Same. My upload speed with T-Mobile is usually faster than our Comcast upload speed. And that only costs $30/month. Lol. I hold. Both our download and upload speeds with Comcast are usually pretty consistent. Probably the biggest issue with Comcast around hither is reliability. When it goes downward, we should wait days of random outages. Does that happen in your surface area? When information technology works, it's fine. Nosotros've been with Comcast for almost 8 years directly now considering they currently offer the best speeds to u.s.. |
| · actions · 2018-Mar-12 3:01 am · | |
Source: http://www.dslreports.com/forum/r31866515-Price-Playing-the-Xfinity-New-Customer-game
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